Frequently Asked Questions
Everything you need to know about your Power Plate journey.
How long does shipping take for Power Plate equipment?
Standard shipping typically takes 5-7 business days within the continental United States. For larger whole-body vibration plates, a white-glove delivery service may be scheduled, which can extend the timeline to 10-14 business days.
What is your return policy for sports equipment?
We offer a 30-day money-back guarantee on all Power Plate products. Items must be returned in their original packaging and in like-new condition to qualify for a full refund, excluding shipping costs.
Do you offer financing options for larger purchases?
Yes, we partner with Affirm and Klarna to provide flexible monthly payment plans. You can select your preferred financing option at checkout to spread the cost of your equipment over 6, 12, or 24 months.
What kind of warranty comes with a Power Plate?
Our consumer products typically come with a 2-year limited warranty covering parts and a 1-year warranty covering labor. Specific warranty periods may vary by model, so please refer to your product manual for exact details.
Are Power Plate products suitable for professional athletes?
Absolutely. Power Plate is used by professional sports teams, elite trainers, and medical facilities worldwide to enhance recovery, improve circulation, and increase bone density and muscle strength.
How do I track my order?
Once your order has shipped, you will receive an automated email with a tracking number and a link to the carrier's website where you can monitor your shipment's progress in real-time.